Your business is just like a dinner set, some plates are bigger and more valuable than others! I believe that one of the “biggest plates” is a weekly mentoring program with your team, here are a few guidelines to help you kick start the habit! Set benchmarks for the key areas of performance i.e. rebooking, retail sales. If you set them as percentage (50% of clients to buy a product) rather than dollars then you have a tool to measure any sized clientele.